Meet James, one of our franchisees who consistently strives to uphold and maintain the values of Thaï Express at the heart of his operations. With a strong work ethic and a focus on achieving their business goals, James plays a key role in maintaining the standards we expect across our locations. His dedication to ensuring the success of his business is evident in his day-to-day operations, setting an example of consistency and reliability for his team.
A standout quality of James is his clear and open communication style. He prioritizes creating a positive environment where his team can collaborate effectively. By being receptive to feedback from employees and customers, he is able to address challenges and encourage continuous improvement.
James understands the importance of working with a strong, cohesive team, and place value on fostering good relationships within his team. His respect for his team is clear, and you can see him pictured in the above photo with his longest-serving employee, Meng (on the left). This connection helps to foster a sense of trust and cooperation, contributing to the smooth operation of his business.
You can find James at our Alexis Nihon location, though stay tuned for exciting updates! This location will soon undergo a significant renovation and will be reopening as a newly revamped space. Keep an eye out for more information as the transformation takes place!
